If you want to send us back an item, please complete the Refund form and join it to your parcel.
You have the right to withdraw almost all the item bought in the online Shop within 14 days. Only personalized items cannot be refund or exchanged. We will process to a refund of the price of the item when the product in is integrality (with unbroken seal if one was in place and with its accesories if any has been delivered with the product) will be back at Schempp-Hirth. In case the item you received was damaged or do not match its description, we will also refund the cost of the return. However, please do not accept a damage package from the delivery service. We will not refund item that have been damaged during delivery.
For more information see the full Schempp-Hirth Terms & Conditions.